![]() ![]() So apparently iLok thinks my computer is two different machines, each one being an activation location.Ĭan't help thinking that Eastwest messed something up. I can't access the Adaptiverb one because it's "offline". One instance for Gypsy and the other one for Adaptiverb and both of them are active. But last night I tried to run Adaptiverb and up popped a msg saying to the effect that it wasn't activated in iLok.Īdaptiverb was fine three or four days ago.Īfter a lot of wasted time trying to fix things I noticed that the Ilok manager shows two instances of my computer, each one being a different activation location. Select your local machine in the left sidebar. The installation was totally confusing but I got it going. Open iLok License Manager on the computer you wish to deauthorize, and sign in. The quick fix is to double click or right click and select Properties then change 'Startup Type' from 'Automatic' to 'Automatic (Delayed Startup)'. I bought Eastwest Gypsy a couple of days ago. To check for this problem go to Administrative Tools/Services/ and see if 'Pace License Services' status is 'running'. A background component required for iLok License Manager seems to be unavailable. To SHOW a hidden license: Navigate to the Hidden tab Right-click the license Select SHOW from the pull-down menu You can download the data for offline use in many different programs - perfect for tracking your licenses in accounts large or small. I've contacted Zynaptiq about this problem, but I thought I'd post it here to see if anyone has a suggestion. Once this is done, right click on your iLok on the left side of your iLok License Manager and select "Synchronize".Įnsure you are running the latest versions of our plugins, as well as the latest iLok License Manager.ILock thinks my computer is two different machines? If your iLok is detected, you may need to reinstall your iLok License Manager and synchronize your iLok. If the iLok is not detected, try using a different USB port. Application Manager not showing downloads for license deposited into iLok account. If your licenses are active on a physical iLok, verify that your iLok License Manager can see your iLok. Bought Pro Tools, but activation license is now missing in iLok license manager. Click File in the menu bar, and select Open Your Cloud Session. This will temporarily deactivate your license.ģ. Click File in the menu bar, and select Close Your Cloud Session. Open your iLok License Manager and sign into your account.Ģ. If you have an All Access Pass and your licenses are active in a cloud session, closing and opening your session usually will resolve this issue.ġ. With additional purchases, licenses will be deposited to the account you linked initially. When you make your first purchase, you will link your iLok User ID to your Slate Digital account. Going forward, all licenses are deposited to your iLok account automatically so an iLok activation code is not provided. ![]() Once redeemed, this code was not used again. If you had purchased an individual plugin, we emailed this code to you and you entered it into your iLok License Manager. ![]() Prior to December 2019, an iLok activation code was a one-time use code used to deposit licenses into your iLok account after your purchase. If your DAW is requesting this, it means that it cannot see your Slate Digital licenses. There are many reasons why your DAW may be asking for an iLok activation code. ![]()
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